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Mylissa Bauman's avatar

Oh my Mr. Dorf... "requiring" us to drink more wine... such a problem...

Your honesty, integrity, and care for others speak loud now and always.

You do what you need to do to keep such a classy venue alive and thriving.

Mike and I remain honored to be part of the "family". Btw, we need more wine dinners that are not on Friday nights (just saying)...

Mylissa and Mike Bauman

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Philippe Newlin WineSafari's avatar

Directly addressing customers concerns one by one is showing commitment and respect. Authenticity through sharing of information is critical to showing guests that they are heard - and that their questions and constructive criticism are valid and appreciated. Reality is what it is, and laying it out openly with humility is what those who care about CW continuing to provide great shows, wines, food will want to hear. More info, more respect, more engagement.

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